Thanks for shopping with us at The Crystal Playground!

Refunds and returns of purchases are not allowed in accordance to our 'No Returns, No Refunds, and No Exchange' policy.

While we take great care in packing your purchase for a safe journey to you, we are not held liable for any damages or loss that may occur during transportation. We appreciate you and your understanding on this. Please get in touch with the courier service provider on the matter. Better yet, you may want to consider buying shipping insurance for the added peace of mind.